Automotive
A CRM for shops where the phone rings while hands are busy
Techs are working, the front counter is busy, and quote requests pile up. Cross X OS keeps every inquiry answered and tracked.
Where leads disappear
Common leaks in automotive
Calls missed during install and service hours
Quote requests answered the next day
Vehicle details asked three separate times
No record of which ad or page produced the booking
One connected flow
Capture, answer, route, follow up, book, attribute
The same six steps, mapped to how your work actually comes in.
- 01
Capture the vehicle and service requested
- 02
Answer fast, including after hours
- 03
Route to the right service or install lead
- 04
Follow up on open quotes
- 05
Book the drop-off
- 06
Attribute the booked ticket
Capabilities
What gets installed first here
Call Rescue
Missed-Call Text Back
When a call is missed, Cross X OS texts the caller right away and keeps the reply in the same thread.
AI lead-response agent
AI Lead Response
A fast first reply that gathers job details, answers common questions, and hands off to a person.
Booking
Appointment Booking
Estimates, consults, and appointments booked on your live calendar, with confirmations and reminders.
Revenue/source attribution
Source Attribution
Every lead carries its source through the pipeline, so booked work is traceable to where it came from.
What the AI handles, what your team handles
Cross X OS handles
- First reply speed
- Approved answers and detail collection
- Routing, reminders, and booking
- Source tagging
Your team handles
- Quoting and pricing
- Exceptions and negotiation
- Closing the job
- Anything that needs judgment
Nearby
Other industries we install for
Every install is the same required path: $7,500 installation, then $497 per month. See pricing or see implementations.
Next step
See if Cross X OS fits your lead flow
Start with the product-fit intake. If it fits, the next step is the Lead Leak Fix installation.
Cross X OS is the platform. The Lead Leak Fix is the installation. Cross X Agency is the team that installs it.