Home Services
A CRM for home service companies that live on the phone
Crews are on site, the phone keeps ringing, and estimates sit unanswered. Cross X OS covers the gap between the ring and the callback.
Where leads disappear
Common leaks in home services
Calls missed while crews are on a job
Form leads that wait hours for a first reply
Estimates sent and never followed up
No clear record of which lead came from where
One connected flow
Capture, answer, route, follow up, book, attribute
The same six steps, mapped to how your work actually comes in.
- 01
Capture calls, forms, and texts in one inbox
- 02
Answer within seconds, day or night
- 03
Route the job to the right crew lead
- 04
Follow up until the estimate gets an answer
- 05
Book the visit on a real calendar
- 06
Attribute the booked job to its source
Capabilities
What gets installed first here
Call Rescue
Missed-Call Text Back
When a call is missed, Cross X OS texts the caller right away and keeps the reply in the same thread.
Speed-to-Lead
Lead Routing & Alerts
New leads are assigned by job type, area, or team, with alerts until someone owns the lead.
Estimate Closer
Estimate Follow-Up
Track sent estimates, remind on a schedule you approve, and alert the team on accepted or rejected activity.
Revenue/source attribution
Source Attribution
Every lead carries its source through the pipeline, so booked work is traceable to where it came from.
What the AI handles, what your team handles
Cross X OS handles
- First reply speed
- Approved answers and detail collection
- Routing, reminders, and booking
- Source tagging
Your team handles
- Quoting and pricing
- Exceptions and negotiation
- Closing the job
- Anything that needs judgment
Nearby
Other industries we install for
Every install is the same required path: $7,500 installation, then $497 per month. See pricing or see implementations.
Next step
See if Cross X OS fits your lead flow
Start with the product-fit intake. If it fits, the next step is the Lead Leak Fix installation.
Cross X OS is the platform. The Lead Leak Fix is the installation. Cross X Agency is the team that installs it.