AI lead-response agent
AI answers the first questions so a person can answer the real ones
A fast first reply that gathers job details, answers common questions, and hands off to a person.
What it does
It replies in seconds, confirms what the lead needs, collects the details your team always has to ask for, and books or hands off. It works from the answers you approve, not from guesses.
- Fast first reply on text, form, and chat leads
- Collects job type, address or vehicle, and timing
- Answers approved questions about service area and process
- Books a time or hands the thread to a person
What it will not do
It does not quote prices, negotiate, promise timelines it cannot know, or argue. Those stay with your team. When a question is outside its approved scope, it says a person will follow up and alerts that person.
Division of work
What the AI handles, what your team handles
Automation answers common first questions, routes, reminds, follows up, and books. Human judgment stays human.
Cross X OS handles
- First response speed
- Approved answers to common questions
- Detail collection and handoff
Your team handles
- Quoting and pricing
- Exceptions and negotiation
- Closing the job
Keep reading
Related capabilities
Capture
Unified Inbox
Calls, texts, form replies, and email in one thread per contact, visible to the whole team.
Booking
Appointment Booking
Estimates, consults, and appointments booked on your live calendar, with confirmations and reminders.
90-Day Nurture
Follow-Up Automation
Agreed sequences keep working on new leads, quiet leads, and long-term leads for up to 90 days.
Common in these industries
All 10 capabilities are installed together during the Lead Leak Fix. See pricing.
Next step
See if Cross X OS fits your lead flow
Start with the product-fit intake. If it fits, the next step is the Lead Leak Fix installation.
Cross X OS is the platform. The Lead Leak Fix is the installation. Cross X Agency is the team that installs it.