Automotive
Give every custom build a clear starting point.
A bolt-on accessory install and a six-week build arrive through the same phone number. They should not travel down the same intake path.
Customer path
From first question to next step
The website and simple customer tools are shaped around how this work comes in. The aim is a complete request, a named owner, and a visible next action.
- Capture the inquiry with service type, vehicle, and timeline
- Split intake: quick install path or longer build path
- Answer fast with approved questions, day or night
- Assign a named owner on every build inquiry
What gets handled
A clearer request for your team
Quick install requests and long build inquiries land in the same queue
Vehicle year, make, model, and trim collected two or three times
Consultation booked but no deposit stage, so the calendar fills with tire kickers
Multi-line quotes sent once and never followed up
No named owner on a build inquiry, so it sits over the weekend
Customers calling for progress updates because nothing was handed off
Source of a $12k build recorded nowhere
Useful features
Cross X OS is $497 per month for 12 months. A standard website is included when the project fits; custom websites and deeper workflows are quoted separately.
Common questions
How do quick installs and long builds stay separate?
Intake asks for the service type first, then branches. A wheel or accessory install collects vehicle details and goes straight to a booking path. A fabrication or performance build collects scope and timeline, gets a named owner, and moves to a consultation stage before any quote work starts.
Does Cross X OS replace my estimating or shop-management software?
No. Cross X OS owns the pre-sale conversation: capture, first response, routing, consultation booking, deposit stage tracking, quote follow-up, and attribution. Estimating, parts ordering, labor tracking, and invoicing stay in the systems built for that work.
Who writes the quote?
Your team does. Automation collects vehicle and service details, answers approved general questions, and follows up on a quote once it exists. Pricing, scope decisions, and negotiation stay with people.
Can it handle deposits and consultation stages?
The pipeline carries a consultation stage and a deposit stage so an inquiry cannot be marked sold before both are recorded. Payment collection itself stays wherever you take payments today.
What does it cost?
Cross X OS is $497 per month with a 12-month commitment. Standard website implementation is included when scope fits; more involved websites and deeper systems are quoted separately.
Plan your automotive customization shops setup
Tell us how requests arrive and what happens next. We will separate the standard website from any custom work.