Skip to content
Cross X OS

Speed-to-Lead

Every lead goes to a named person, not to nobody

New leads are assigned by job type, area, or team, with alerts until someone owns the lead.

Find your setupHow installation runs

The method

How this part of the flow works

Written the way it is installed: what runs automatically, what it needs, and where it stops.

Ownership is the point

A lead that belongs to the whole team belongs to no one. Cross X OS assigns each lead on arrival and tells that person by text, email, or app notification.

  • Rules by job type, service area, or crew
  • Round robin when several people can take the work
  • Escalation when a lead sits untouched
  • Owner shown on the contact record and pipeline card

Response timers you can see

Each new lead shows how long it has been waiting and whether a first reply went out. Slow ones surface instead of hiding.

Division of work

What the system handles, what your team handles

Cross X OS handles

  • Assigning by rule
  • Sending and repeating the alert
  • Escalating an untouched lead

Your team handles

  • Accepting the lead
  • Reassigning by judgment
  • The actual conversation

Where to go next

Connected parts of the flow

Missed-Call Text Back

When a call is missed, Cross X OS texts the caller right away and keeps the reply in the same thread.

Service Business CRM

One contact record per person. Every call, text, form, estimate, appointment, and note lives on it.

Follow-Up Automation

Agreed sequences keep working on new leads, quiet leads, and long-term leads for up to 90 days.

Scope and pricing

Cross X OS starts at $497 per month on a 12-month commitment. Capabilities beyond the standard website and simple business setup are selected and quoted to fit the workflow; they are not assumed to be included in every account. See pricing.

Let's build your next website.

Tell us about your business. We'll recommend the right website and setup.

Find your setupSee pricing