Health & Wellness
Membership and program inquiries followed up properly
Studios, gyms, and wellness programs live on trial bookings and follow-up. Both can run on schedule instead of memory.
Where leads disappear
Common leaks in health & wellness
Trial requests answered a day later
Intro sessions never booked
No follow-up after a missed first visit
Unknown source on new member signups
One connected flow
Capture, answer, route, follow up, book, attribute
The same six steps, mapped to how your work actually comes in.
- 01
Capture the program interest
- 02
Answer and offer a first session
- 03
Route to the coach or coordinator
- 04
Follow up on no-shows and quiet leads
- 05
Book the intro session
- 06
Attribute the new member
Capabilities
What gets installed first here
90-Day Nurture
Follow-Up Automation
Agreed sequences keep working on new leads, quiet leads, and long-term leads for up to 90 days.
Booking
Appointment Booking
Estimates, consults, and appointments booked on your live calendar, with confirmations and reminders.
Speed-to-Lead
Lead Routing & Alerts
New leads are assigned by job type, area, or team, with alerts until someone owns the lead.
Capture
Unified Inbox
Calls, texts, form replies, and email in one thread per contact, visible to the whole team.
What the AI handles, what your team handles
Cross X OS handles
- First reply speed
- Approved answers and detail collection
- Routing, reminders, and booking
- Source tagging
Your team handles
- Quoting and pricing
- Exceptions and negotiation
- Closing the job
- Anything that needs judgment
Nearby
Other industries we install for
Every install is the same required path: $7,500 installation, then $497 per month. See pricing or see implementations.
Next step
See if Cross X OS fits your lead flow
Start with the product-fit intake. If it fits, the next step is the Lead Leak Fix installation.
Cross X OS is the platform. The Lead Leak Fix is the installation. Cross X Agency is the team that installs it.