Reputation/review requests
Review requests that go out while the job is fresh
Requests go out after completed work, on the timing you approve, from the same system.
Ask once, at the right moment
When a job moves to completed, the request goes out. You choose the delay, the wording, and where the link points.
- Triggered by a completed job, not a guess
- One request per customer, tracked on the record
- Reminder only if there was no response
- Replies come back into the unified inbox
No incentives, no filtering
We do not build review gating or paid-review schemes. The request is a plain ask sent to real customers.
Division of work
What the AI handles, what your team handles
Automation answers common first questions, routes, reminds, follows up, and books. Human judgment stays human.
Cross X OS handles
- Trigger and timing
- Tracking who was asked
- One quiet reminder
Your team handles
- Responding to feedback
- Service recovery
- Anything sensitive
Keep reading
Related capabilities
90-Day Nurture
Follow-Up Automation
Agreed sequences keep working on new leads, quiet leads, and long-term leads for up to 90 days.
Capture
Service Business CRM
One contact record per person. Every call, text, form, estimate, appointment, and note lives on it.
Booking
Appointment Booking
Estimates, consults, and appointments booked on your live calendar, with confirmations and reminders.
Common in these industries
All 10 capabilities are installed together during the Lead Leak Fix. See pricing.
Next step
See if Cross X OS fits your lead flow
Start with the product-fit intake. If it fits, the next step is the Lead Leak Fix installation.
Cross X OS is the platform. The Lead Leak Fix is the installation. Cross X Agency is the team that installs it.